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Competition Terms and Conditions

Hotel & Spa Expo Discount

Attending the Destination Hotel Resort & Spa Expo at the NEC on 7 & 8 November? If so, be sure to take advantage of an exclusive 15% off all treatment, spa day and spa break bookings at Santai Spa! Valid for bookings made on 7 & 8 November only, subject to availability!

To book simply visit Santai Spa or call 0121 273 1000 and show your Destination Hotel Resort & Spa Expo entry ticket on arrival!

Terms and conditions: Valid for bookings made on 7 & 8 November 2018 for visits before 31 January 2019. Discount is available off Spa Treatments and Spa Days and Breaks only, discount will be applied at booking stage. Subject to availability. Cannot be used in conjunction with any other offer. Standard Resorts World terms and conditions apply.

Meet@ Competition

Enter our Meet@ competition for the chance to win a luxury overnight stay at the Genting Hotel, Resorts World Birmingham.


The Promoters of this competition are: Genting Solihull Limited (t/a “Resorts World Birmingham” and “Genting Hotel”) a company registered in England (Company Number 06601106) whose registered office is located at Genting Club Star City, Watson Road, Birmingham, B7 5SA; and

Conditions of Entry

1. These terms and conditions shall govern the prize draw. 2. This prize draw will take place every quarter until the Promoter decides to withdraw the promotion. When the promotion is withdrawn, the promoter shall place a message at the top of these terms. 3. Subject to condition 4 below, all individuals aged 18 and over who are opted in to Meet@ marketing communications from Resorts World Birmingham on the last calendar day of each quarter will be entered in to a random prize draw. For the avoidance of doubt, the last calendar day for each quarter is 31 March, 30 June, 30 September and 31 December. 4. The following persons shall not be eligible for the prize draw: (i) employees of the Promoter, their affiliate companies and their agencies; (ii) anyone professionally connected with the promotion; and (iii) anyone who is not opted in to marketing communications on the last calendar day of the relevant quarter. 5. No purchase is required to enter the prize draw. 6. Only one entry is permitted per individual. In the event that the Promoter discovers the same individual has multiple email addresses opted in to marketing communications, the Promoter reserves the right to remove those email addresses from the prize draw and/or void any prizes if the prize draw has already taken place. 7. The competition prize is a luxury overnight stay and breakfast for two people at the Genting Hotel, Resorts World. 8. The competition prize is not transferable and may only be collected by the winner. 9. The Promoters reserve the right to: (i) refuse to accept any entry, including false and duplicate entries; (ii) void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms; or (iii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control. 10. The Promoters accept no responsibility or liability for: (i) incomplete entries; nor (ii) any liability or responsibility otherwise arising from this promotion.

Your Data:

1. The use of personal data to conduct the prize draw will be processed in accordance with the Promoter’s Privacy Policy that is available at

Selection of Winner

1. The prize draw will take within 14 days of the last calendar day of each quarter. 2. The Winner will be selected at random from all eligible entries to the prize draw each quarter by a random number generator. 3. The Winner will be contacted by email at the email address which was drawn as the Winner. 4. If the Winner does not respond within one week, they will be contacted again and given a further week to respond. 5. If the Winner does not respond after the second week, the Promoter reserves the right to void and re-run any draw and nominate an alternative Winner(s). 6. Following the selection of the Winner, the name and county of the Winner is available to the general public on request from

Prize terms and conditions

1. The prize includes a luxury overnight stay and breakfast for two people, one to be the winner, at the Genting Hotel and access to Santai Spa between 7am-10am and 6pm-10pm (subject to availability on dates of hotel stay). Prize must be booked at least one week in advance, subject to availability. Once the date of the stay has been agreed with the Promoter, the date may not be re-scheduled and the prize will forfeited if the winner does not attend on the scheduled date. 2. The winner must provide suitable identification when collecting the prize. 3. The Promoter reserves the right to change or substitute the prize if it reasonably deems it necessary. 4. The Promoter accepts no responsibility or liability (i) for any costs associated with the prize (e.g. transport, meals, insurance or other incidentals) nor (ii) any responsibility or liability otherwise arising from this competition. 5. In accordance with the Hotel’s standard booking terms, the winner will be required to produce a debit or credit card upon checking in to the Hotel so that any incidental purchases not included in the prize can be charged automatically.

Governing Law and Jurisdiction

1. This competition and any dispute in connection with it (if any) shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.

General Terms and Conditions

Genting reserves the right to amend, alter or terminate this promotion and/or any related booking in the event of a barring suspension or self-exclusion from its premises.

Genting accepts no responsibility for any loss liability, damage or costs associated with redemption, including, without limitation, meals, personal expenses, insurance and tax.

Genting reserves the right to amend, alter or terminate this promotion in the event of a barring, suspension or self-exclusion from its premises.

Save as provided by law Genting cannot and does not accept any responsibility and disclaims any liability for any and all damage, loss, liabilities, injury or disappointment incurred by you as a result of redeeming this promotion.

Genting’s decision on any dispute is and shall be final.

This promotion, including any dispute shall be governed by English law and jurisdiction

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